Thank you for shopping at HomeiLlumination. We strive to ensure you are completely satisfied with your purchase. If you are not satisfied, we are here to help.

**Returns:**
– You have 30 calendar days from the date of delivery to return an item.
– To be eligible for a return, your item must be unused and in the same condition that you received it, along with the original packaging.

**Non-returnable Items:**
– Gift cards
– Downloadable software products
– Some health and personal care items

**To Initiate a Return:**
1. Contact us at [email protected] or call us at 901-265-3568 to initiate the return process.
2. Provide your order number and a brief description of the issue.

**Shipping:**
– You will be responsible for paying the shipping costs for returning your item.
– Shipping costs are non-refundable.

**Refunds:**
– Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
– If approved, your refund will be processed and automatically applied to your credit card or original method of payment within a certain amount of days.

**Exchanges:**
– We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us.

For any further questions regarding our returns policy, feel free to reach out to us. Thank you for choosing HomeiLlumination!